Your Fleet, Fully Managed. Your Maintenance, Fully Controlled.
For organisations that have outgrown reactive management — or never had the internal capacity for proactive fleet operations — Delta Efficiency operates as a contracted third-party fleet and maintenance authority. Not an advisor. Not a consultant. An operator.
Most Organisations Have Fleet Activity. Few Have Fleet Management.
There is a meaningful difference between an organisation that owns vehicles and one that manages them. The former reacts — to breakdowns, to renewals, to accidents, to driver complaints. The latter operates proactively: preventive schedules enforced, supplier contracts governed, compliance maintained, cost monitored against a signed baseline.
Most organisations — regardless of size — operate in the former category, not because they lack ambition, but because fleet management is a specialised discipline that competes with their core function for time, attention, and budget.
Delta Efficiency's Managed Fleet & Maintenance service resolves this directly. We become the fleet department your organisation needs without requiring you to build, staff, or maintain one internally.
The Scope of Management
What We Actually Take Off Your Organisation's Plate
Every function below is transferred to our operations team under a contractual SLA. Your internal team is freed from all of it.
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Fleet Sub-Management
We operate as a contracted sub-manager for your entire vehicle fleet — acquiring, registering, scheduling, dispatching, and decommissioning assets within the parameters your board approves. Every vehicle is entered into our CMMS with VIN, registration, fuel type, and mileage. Utilisation is tracked. Replacement thresholds are pre-agreed. No vehicle operates outside documented policy.
Asset register maintained in real-time
Acquisition and decommission decisions documented
Utilisation reporting per vehicle per month
TCO modelled per asset over its working life
Replacement recommendations with financial justification
⚙️
Maintenance Sub-Contracting
We assume full responsibility for maintenance outcomes. Preventive schedules are enforced using our FleetCare CMMS. Every work order — scheduled or reactive — is logged, costed, and closed with documentation. Workshop relationships are governed by SLA contracts with response-time commitments and 0–100 monthly performance scores. Warranty claims are tracked and recovered on your behalf.
Preventive maintenance schedules designed and enforced
Work orders raised, assigned, and tracked to closure
Workshop SLA contracts with contractual response times
Warranty tracking and claim recovery
AI-generated Root Cause Analysis on recurring faults
Parts procurement against preferred supplier framework
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Driver Operations Management
Every driver on your fleet is managed as a documented resource. Licences are tracked with expiry alerts. Behaviour scores are calculated from telematics and incident data. Disciplinary thresholds are pre-agreed with your HR function. Incident reports are filed, costed, and reviewed. The result is a driver population whose behaviour is measured, coached, and held accountable in writing — not managed informally.
Driver register with licence and compliance records
Behaviour scoring from telematics and incident data
Coaching protocols for scoring below threshold
Incident filing with cost capture per event
Escalation procedures agreed with your HR team
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Compliance & Insurance Administration
Regulatory compliance and insurance administration are two of the most time-consuming and consequence-heavy fleet functions. We manage both under SLA. Road-worthiness certificates, licence renewals, and statutory inspections are tracked 60 days in advance. Insurance policies are audited at every renewal — valuations verified, duplicate cover eliminated, claims managed professionally. No renewal is missed. No policy is left on auto-renew without review.
Statutory renewal tracking 60 days in advance
Insurance policy audit at every renewal cycle
Claims management from incident to settlement
Regulatory inspection scheduling and documentation
Compliance calendar with automated alerts
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Fuel Supply Chain Management
For clients on the Managed Fleet programme, we extend management to the fuel supply chain itself. Bulk tank levels monitored. Dispenser performance tracked. Transaction records reconciled against telematics consumption data. Unauthorised fill-ups identified and flagged. The fuel card policy is designed, enforced, and reviewed monthly — closing the single largest avenue for undetected cost leakage in most Ghanaian fleets.
Bulk storage and dispenser monitoring
Transaction reconciliation against telematics data
Fuel card policy design and enforcement
Unauthorised fill-up detection and escalation
Monthly fuel cost variance report
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Board-Ready Reporting
Your board, finance director, or operations committee receives a structured monthly report by the 5th of the following month — without chasing anyone for it. The report covers fleet cost against budget, savings against signed baseline, maintenance KPIs, driver compliance status, incident summary, and forward-looking risk flags. It is designed to be placed directly in front of a decision-maker, not translated by an internal team first.
Monthly report delivered by the 5th — guaranteed under SLA
Cost vs budget with variance explanation
Savings vs signed baseline with certificate
Maintenance KPI dashboard
Driver compliance and incident summary
Forward risk flags for the coming 60 days
Built on Real Infrastructure
Not Spreadsheets. A Purpose-Built CMMS Platform.
Every managed client runs on FleetCare — our proprietary Computerised Maintenance Management System — augmented by an AI layer that surfaces problems before they become failures.
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FleetCare CMMS
Every work order — scheduled or reactive — is raised, assigned, tracked, and closed inside FleetCare. Costs are captured at job level. Maintenance history per asset is fully auditable. Overdue work orders trigger automatic escalation.
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AI Maintenance Intelligence
Our AI layer analyses patterns across work order history, asset age, and mileage data to generate Root Cause Analysis reports on recurring faults. It distinguishes a one-off failure from a systemic problem — before the systemic problem causes a fleet-wide event.
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Inventory & Parts Management
Critical spare parts are tracked at reorder-point level. When stock drops below threshold, the system generates a procurement alert before the next scheduled job is delayed for want of parts. Supplier lead times are factored in automatically.
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SLA Performance Dashboards
Every workshop and supplier is scored monthly on response time, resolution time, and escalation compliance. The dashboard shows which relationships are performing and which require intervention — across every client account we manage.
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Service Request Workflow
Client-side service requests flow through a structured workflow: logged, triaged, assigned to our Fleet Operations Manager, escalated if SLA thresholds are breached. Nothing falls through the gap between a client raising a problem and someone owning it.
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Root Cause Analysis Reports
When a fault pattern appears — the same component failing repeatedly, the same driver logging incidents, the same workshop missing SLAs — we produce a formal Root Cause Analysis. The cause is documented. The fix is implemented. The fix is monitored.
The Contract Behind the Service
Every Commitment Written into the SLA.
Sub-management is only meaningful when accountability is structural, not cultural. Every Managed Fleet & Maintenance engagement operates under a formal Service Level Agreement — not a loose statement of intent, but a binding schedule of commitments with defined consequences for non-performance.
The SLA is structured in tiers — Standard, Priority, and Critical — with corresponding response, resolution, and escalation times. Clients select the tier that matches their operational risk profile. Every work order and service request inherits the relevant tier automatically.
All tiers include: monthly performance scoring, automatic escalation on breach, and board-level reporting on SLA compliance.
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Report by the 5th
Board report delivered by the 5th of every month — guaranteed under SLA.
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60-day advance alerts
Renewals, inspections, and compliance events flagged 60 days before due date.
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Dedicated FOM
Named Fleet Operations Manager available by phone and email, not a call centre.
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Monthly scoring
Every supplier and workshop performance-scored and reviewed monthly.
Is This the Right Service?
Managed Fleet & Maintenance Is Built for Specific Situations.
Not every organisation needs full management. Here is how to know if yours does.
✓ Good Fit
Your fleet is central to operations but not core to your business model
You have vehicles but no dedicated fleet function or fleet manager on payroll
Your maintenance is currently reactive — you fix breakdowns rather than prevent them
Board reporting on fleet cost is inconsistent, delayed, or non-existent
You've been through a vehicle incident that exposed gaps in your compliance documentation
Your insurance renewals happen on auto-pilot with no professional review
You are expanding your fleet faster than your internal capacity to manage it
→ Consider FleetSave™ Advisory Instead
If you already have a functioning fleet team and the primary objective is cost reduction rather than management outsourcing, our FleetSave™ Advisory programme may be the better fit. It works alongside your existing team rather than replacing them.
You have a fleet manager already in place
Your maintenance is largely scheduled and documented
The goal is reducing costs on an otherwise well-run fleet
You want advisory support, not operational handover
From Signed Agreement to Fully Operational in 30 Days.
Our structured onboarding workflow takes your fleet from undocumented to fully managed without disrupting ongoing operations.
01
Asset & Driver Audit
We document every vehicle and driver currently in service. VINs, registrations, mileage, licence numbers, and compliance status captured in a single structured session. Any gaps are immediately visible.
02
Baseline & SLA Setup
Your fleet cost baseline is established from the last 12 months of data. SLA tiers are assigned per client requirement. Workshop and supplier contracts are reviewed and SLA obligations confirmed.
03
CMMS Configuration
FleetCare is configured with your asset register, maintenance schedules, and escalation rules. Work order workflows are live. Your Fleet Operations Manager is assigned and introduced to your internal contacts.
04
First Monthly Cycle
The first full operational month runs under active management. Every work order, fuel transaction, compliance event, and service request is tracked. The first board report is delivered by the 5th of the following month.
Stop Running a Fleet Department Alongside Your Core Business.
Outsource the entire function to a team whose singular focus is keeping your vehicles compliant, maintained, and cost-efficient. We bring the platform, the process, and the accountability. You bring the vehicles.
